Neil Ian C. Zambrano

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Professional Summary

System Administrator with 3+ years of experience managing multi-site IT environments. Specialized in Linux systems, virtualization (Proxmox), and secure network infrastructure design. Proven expertise in infrastructure automation, proactive monitoring, and reducing operational downtime through strategic system hardening and documentation. Strong background in ERP implementation support and technical training delivery.

Contact

Email: neil.zambrano.it@gmail.com

Technical Skills

Networking: VPN, MikroTik, Pi-hole, Power DNS, Zabbix, PfSense
Systems: Windows / Linux, Nextcloud, Synology, Asterisk VOIP
Security: Wazuh, firewall configuration, endpoint protection
ERP: Acumatica, Odoo, Human Incubator POS (flowchart design, user training)
Design: Adobe Illustrator, Photoshop, After Effects, Canva, CapCut
Other: CCTV / NVR setup, network cabling, graphic design, POS/computer troubleshooting, end-user technical support

Experience

Goldtown Industrial Sales Corporation — System Administrator

Lapasan, Cagayan de Oro — Jan 2023 – Feb 2025

  • Reduced system downtime through proactive monitoring (Zabbix, Wazuh) and troubleshooting.
  • Configured and secured network infrastructure (PfSense, MikroTik switches, VPNs) across 5+ branches and 4 sister companies.
  • Streamlined file management by administering Nextcloud / Synology systems for 100+ users.
  • Developed video tutorials and training materials (Adobe Suite, Canva) to improve ERP software adoption.

Smile Printing Services / JVH Printing Services — Graphic Artist (Freelance/Contract)

Balingasag, Misamis Oriental

  • Designed marketing materials (logos, signage, apparel) using Adobe Suite and Canva.
  • Operated heat press / printing equipment, ensuring high-quality output.

Dataworld Computer Center — On-the-Job Training

Divisoria, Cagayan de Oro — Nov 2019 – Apr 2020

  • Assisted in troubleshooting network issues and configuring Cisco switches / Palo Alto , Fortinet , Sophos firewalls.
  • Gained hands-on experience in fiber splicing and CCTV system installation.

Education

Bachelor of Science in Information Technology

St. Rita's College of Balingasag